Modura Limited Warranty | 10-Year Sink Coverage

What is covered

Modura warrants that our stainless steel sinks are free from defects in material and workmanship for 10 years from the date of original purchase, for residential indoor use only.

Faucets, taps, drain assemblies, bottom grids and all other included accessories are warranted for 1 year from the date of original purchase.

Sinks installed in a commercial or rental property are warranted for 3 years. Accessories in commercial or rental use are warranted for 1 year.

This warranty applies to the original purchaser only and cannot be transferred.

What is not covered

This warranty does not cover:

Scratches, dents, chips or marks that happen in normal use
Normal wear and tear, including loss of shine on coated finishes
Damage from improper installation, including installation that does not follow our instructions
Damage from misuse, abuse, accident or neglect
Damage from hard water, mineral build up, rust marks left by other metal objects, or standing water
Damage from bleach, drain cleaners, abrasive pads or cleaners containing hydrochloric acid
Any product that has been modified, repaired or altered by anyone other than Modura
Labor costs for removing or reinstalling a sink or faucet
Shipping or freight costs
Damage to countertops, cabinets or anything else around the sink
Products bought from an unauthorized reseller

What we will do

If a product fails under this warranty, Modura will, at our option, repair the product, send a replacement part, or replace the product with the same model or the closest model we have in stock.

Repair or replacement is the only remedy under this warranty. Modura is not liable for any indirect, incidental or consequential damages.

How to make a claim

Email service@modurasinks.com within 30 days of finding the problem, and include:

Your order number
The date you received the sink
Clear photos of the problem
A photo of the full sink as installed
A short description of what happened

We reply to every claim within 2 business days. We may ask for more photos or a short video before we approve a claim. Proof of purchase is required.

Do not return anything until we give you a return authorization in writing.

Your legal rights

This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

Contact

Modura
service@modurasinks.com
+1 213-329-7465

West Coast Fulfillment Center: 10886 Citrus Ave, Fontana, CA 92337